• Make an Appointment

    RAPIDS Appointment Scheduler allows individuals to schedule their own appointment for obtaining a Department of Defense identification card at participating issuance offices.

    To schedule a CAC or ID Card appointment, please go to the

    Online Appointment Scheduler or call 210-671-4178

  • Entering JBSA
    In order to enter Joint Base San Antonio-Lackland, visitors are required to have a valid form of identification and to have a sponsor with a valid DoD ID card.

    For information and questions concerning sponsor procedures, email the visitor control center
    here
    .

    VALID FORMS OF ID: 

    • Military ID(Active, reserve, national guard, dependent retiree)
    • Contractor Card
    • DOD Civilian ID

    DRIVING ON BASE:
    Drivers on JBSA-Lackland must have a valid driver's license, registration and proof of insurance; obey posted speed limits; wear seat belts at all times; use hands-free mobile devices.

  • Gate Hours
    JBSA-Lackland
    For gate questions call: (210) 671-1457
    Medina:
    24/7

    Valley Hi :
    24/7

    Luke (Gateway) East:
    24/7

    Growden Gate*
    4 a.m.-8 p.m.
    Daily
    Closed on Federal Holidays
    Luke (Gateway) West:
    Inbound Mon-Fri
    6 a.m.-2 p.m.
    Outbound only
    2 p.m.-5:30 p.m.
    Mon-Fri
    Closed Sat/Sun


    Security Hill
    6 a.m. to 6 p.m.
    Mon-Fri

    Selfridge West:
    Inbound and Outbound
    6 a.m.-2 p.m.
    Outbound only
    2 p.m.-5:30 p.m.
    Mon-Fri

    Selfridge East:
    Inbound and Outbound
    6 a.m.-2 p.m.
    Outbound only
    2 p.m. -5:30 p.m.
    Mon-Fri

Contact Information

  • 802nd Force Support

    802nd Force Support Squadron

    Manpower and Personnel

    1561 Stewart St 
    Building 5616

    (210) 671-4178

  • Passport Office

    The 802nd Force Support Squadron

    Passport office supports 37th Training Wing personnel.

    1561 Stewart St.

    Building 5616

    (210) 671-9184